How Designing Platform Navigation is Like Building a Dream Home
How our design process ideated through each solution to make a vision into reality.
View blogI've spent the last 7+ years committed to improving the UX of enterprise applications. Most recently, I've been evolving GitLab to be a more efficient and productive platform.
Download resumeEverything I do is built around transparency, you can follow my work or personal account on GitLab. Feel free to just get the highlights from here.
Merged changes
UX Reviews
Comments
The platform was cluttered and difficult to navigate.
Explore how I transformed GitLab to boost the Customer Satisfaction Score (CSAT) and draw key customers into the upgrade cycle earlier than anticipated.
Compliance features are the hook for GitLab Ultimate.
Discover how I carried ideas from inception through launch to help grow the revenue by millions every quarter at GitLab.
GitLab Duo was nearly impossible to troubleshoot.
Find out how I introduced a diagnostic tool to reduce the number of tickets requesting help with configuring GitLab Duo.
You can find some of my latest writings on the GitLab blog. I share what our processes look like and peak into the world of UX at GitLab.
How our design process ideated through each solution to make a vision into reality.
View blogWorking with engineering in the past used to feel so foreign to me, but now I get it.
View blogMaking small meaningful changes is what it's all about.
View blogThere are a number of ways that I show up and add value, but here is a concise list of the accountabilities that I own in my job in no specific order.
Most people believe an app will solve all their problems, but I help stakeholders better understand what they are truly trying to solve. By better defining the problem space, ideas can be generated around key fundamentals to build and iterate upon.
People better relate to an idea when it is visualized. Whether they are physical or digital, I bring ideas to life to streamline communication and resolve assumptions. This practice helps everyone understand the story a business is trying to convey.
My main obsession is creating pixel perfect designs. The User Interface (UI) is the most tangible aspect of a product, which is incredibly hard to translate through words alone. The right UI design keep developers on track and a product building toward success.
Creating products that are useful, useable, and desirable requires a balanced team with an agile mindset. I will jump into grooming the backlog, troubleshooting the CSS, or anywhere in between to ensure a product's success.
Im always open to discussing new projects or opportunities.